Terms of Service

These Terms of Service ("Terms") govern your use of this website and your booking of accommodations from Allura Homes ("we", "us", "our"). By accessing this site or making a reservation, you agree to these Terms.

1. Reservations and Bookings

A reservation is confirmed only after you complete the booking flow and we (or our payment processor) successfully charge the required amount. We may decline or cancel a reservation at our discretion, including for suspected fraud, misrepresentation, violation of these Terms, or unavailability of the property. Confirmed reservations are subject to the cancellation policy disclosed at the time of booking.

2. Payment, Fees, and Taxes

You agree to pay the total amount disclosed at checkout, including nightly rates, fees, deposits, and applicable taxes. Charges are processed by our payment provider; by providing payment information, you authorize us to charge the amount due. We may place a hold or pre-authorization on your payment method to cover incidentals or damage.

3. Cancellations and Refunds

The cancellation policy that applies to your reservation is the one shown at checkout and on your booking confirmation. Refunds, if any, are issued under that policy and may take several business days to appear on your statement, depending on your payment provider.

4. Guest Conduct and House Rules

By staying at one of our properties, you agree to:

Use the property solely for short-term lodging by the registered guests.
Comply with house rules, occupancy limits, and any community or HOA regulations.
Respect quiet hours and neighbors; no parties or events without prior written approval.
Refrain from illegal activity, smoking where prohibited, and any conduct that damages the property or disturbs others.

We may terminate a stay without refund and pursue costs and damages if these rules are violated.

5. Damage, Loss, and Liability

You are responsible for damage to the property or its contents caused during your stay, beyond ordinary wear and tear. We may charge your payment method for repair or replacement costs. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim arising out of or relating to your stay or use of this site is limited to the amount you paid for the reservation in question.

6. Assumption of Risk

Use of pools, hot tubs, kitchens, outdoor areas, equipment, and surrounding amenities is at your own risk. You are responsible for the safety and supervision of any minors or guests in your party.

7. Intellectual Property

All content on this site — including text, images, logos, and design — is owned by or licensed to Allura Homes or our service providers and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our written permission.

8. Privacy

Our handling of personal information is described in our Privacy Policy. By using this site or making a booking, you acknowledge that policy.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will take effect when posted; continued use of the site after that point constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms or your reservation:

Allura Homes
1670 Kettner Blvd 112, San Diego, CA 92101
Email: support@allurahomes.com
Phone: +1 (858) 244-9400

11. Additional Terms from Allura Homes

Welcome to Allura Homes LLC (“Allura”). By accessing or using our website, mobile applications, or any related services (collectively, the “Site”), you agree to comply with these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing the Site, you confirm that you are at least 18 years old and capable of entering into legally binding agreements. If you do not agree to these Terms, you may not use the Site.

2. Changes to Terms

Allura may modify these Terms at any time. We will update the effective date at the top of this page when changes are made. Continuing to use the Site after changes have been posted constitutes your acceptance of the updated Terms.

3. Privacy and Cookie Policies

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms. We encourage you to review these policies to understand how we collect and use your information.

4. Permitted Use

You are granted a limited, non-transferable license to access and use the Site for personal purposes, such as searching for or booking vacation rentals. Any other use requires our prior written consent.

5. Prohibited Conduct

You agree not to:

Use the Site for commercial purposes without authorization.
Copy or scrape content from the Site.
Use the Site to infringe on the rights of others.
Engage in fraudulent activities or false representations.
Attempt to reverse engineer any software on the Site.
Overload or interfere with the Site's operations.

6. Intellectual Property

The content on the Site, including text, graphics, and logos, is owned by Allura or licensed to us and is protected by intellectual property laws.

7. Artificial Intelligence (AI) Use

Allura uses AI to enhance your experience, including personalized recommendations and chat support. By using the Site, you consent to these AI technologies.

8. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and all activities under your account. Notify us immediately of any unauthorized use.

9. User Content and Reviews

You may submit reviews or content to the Site. By doing so, you grant Allura a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content. You must have the necessary rights to the content you submit.

10. Transaction Terms

Specific transactions may require additional terms, which will prevail over these Terms in case of any conflict.

11. International Travel

If booking international travel, you are responsible for ensuring you meet all entry requirements and have necessary documentation. We recommend reviewing travel advisories before booking.

12. Currency and Transactions

Fees may be presented in various currencies for your convenience. You are responsible for any conversion fees charged by your financial provider.

13. Liability Disclaimer

The Site is provided "as is" without any warranties. Allura is not liable for any inaccuracies or errors on the Site. Your use of the Site is at your own risk.

14. Indemnification

You agree to indemnify Allura against claims arising from your use of the Site, your violation of these Terms, or your infringement of any rights of others.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of California. Disputes will be resolved in the courts located in San Diego, California. You waive any right to participate in class actions.

16. Assignment

You may not assign your rights under these Terms without our consent. Allura may assign its rights without restriction.

17. General

These Terms constitute the entire agreement between you and Allura regarding the Site. If any provision is found invalid, the remaining provisions will remain in effect.

Contact Information

For questions about these Terms, contact us at legal@allurahomes.com or write to us at: Allura Homes, 3643 Grim Ave, San Diego, CA 92104.

Platform Notice

This site is operated by Allura Homes on the Wander platform. Wander, Inc. publishes its own platform terms, privacy practices, booking rules, and other policies governing the technology that powers this site. You can review them at wander.com/legal.